Wednesday, January 21, 2009

Why Am I The Leading Large Ship Specialist?

I am asked daily by callers coming in from the Conde Nasr Concierge web site why am I The World's Leading Large Ship Specialist and why should they work with me vs. another travel agent or online agency...
That is a loaded question for sure. Not to brag but most travel specialists have not spent 25 years mastering a trade and studying ships to ensure that the advise I give a potential client is relaible, truthful, and accurate. It is things like reading reviews online for cruise ships as to which migh be performing better or worse given large inconsistencies in the huge fleets of growing cruise lines. Even those lines with the best reputations have soft spots where things go wrong. How often are ships refurbished? Where are the best cabins for noise, vibration, passenger flow and privacy? How many agents offer that candid information when discussing a cabin choice with a client?
I go on a ship and wander stem to stern looking for cabis with good value for the price, quietness, privacy, and size. These are important variables which are make or break with a client.
How many agents spend weekends flying to ports and touring ships to see how the ships are doing, how clients interact with guests, what type of clientele are sailing with particular lines, and sampling the product in a mini-cruise manner to ensure qualifying the guest to the right product is something an agent is capable of doing? These are all questions clients should as of their agents when booking a cruise.
I am thrilled to have Conde Nast's honor of the World's Leading Large Affordable Ship Specialist and while I don't know every ship out there, I can give an honest opinion on 95% of the ships sailing the World today... You will get an honest, unbiased opinion from Tom Baker....

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